Customer Experience Content Writer Job at Kaeppel Consulting, San Antonio, TX

RG1YSWJxRm9MZjROdmJTLzVVcTUzRHcv
  • Kaeppel Consulting
  • San Antonio, TX

Job Description

Overview:
Kaeppel Consulting is seeking a Customer Experience Content Writer to craft engaging, clear, and user-centered content that supports customer journeys and digital experiences for a confidential client. The ideal candidate will be skilled in plain language writing, tone consistency, and content strategy. This is a hybrid opportunity based in San Antonio, TX, with an expected duration of 6–12 months.

Responsibilities:
- Write and edit content for digital interfaces, communications, and knowledge bases.
- Align content with CX research insights and design goals.
- Collaborate with designers and researchers to ensure clarity and usability across touchpoints.
- Create and maintain content guidelines, voice, and tone standards.
- Support testing and iteration of content based on user feedback.

Qualifications:
- Bachelor’s degree in English, Communications, Journalism, or related field.
- 3–5 years of experience in UX writing, content design, or digital communications.
- Exceptional writing, editing, and organizational skills.
- Experience with content management systems (e.g., Adobe Experience Manager, WordPress).
- Familiarity with accessibility and plain language principles.

Job Tags

Contract work,

Similar Jobs

YMCA of Lincoln

Yoga/Mind/Body Instructor Job at YMCA of Lincoln

 ...OUR JOBS MEAN MORE YMCA Group Exercise Instructor's play a critical role at the YMCA. They teach youth and adults exercise techniques...  ...respect the Y build your resume CLASS FORMATS Yoga Pilates Meditation Tai Chi TRX Suspension Training... 

Grand Teton Lodge Company

Self Serv Laundry Attendant Job at Grand Teton Lodge Company

 ...review the Benefits Eligibility Summary Job Summary: Provide friendly guest service at Colter Bay Village by assisting with laundry and shower facilities, handling payments, and maintaining clean, safe spaces. Must be able to work weekends and evenings and perform... 

Hayman Daugherty Associates

Locums/Radiology/Job/Florida Job at Hayman Daugherty Associates

 ...candidate must have an active FL medical license and DEA. MQSA required. The Radiologist must be proficient in all areas of diagnostic radiology to include, CT, Ultrasound, MRI, fluoroscopy. Must be able to read mammography to include stereotactic biopsies, needle... 

Health in Balance Chiropractic & Natural Medicine

Case Manager Job at Health in Balance Chiropractic & Natural Medicine

 ...obstacles to most patients' health care, which are time and money. The Care Coordinator works hand-in-hand with the doctors to manage each patients case. The Care Coordinator develops a very close relationship with patients and must have incredible communication skills....