Job Description

Who is T-ROC?

At T-ROC (The Revenue Optimization Companies), we blend innovation, technology, and an energetic team spirit to revolutionize retail. We're a dynamic and forward-thinking company that thrives on creativity and collaboration. Our mission is to empower businesses to achieve new heights in sales and customer engagement through cutting-edge technology and data-driven strategies. With us, you'll join a vibrant community where your ideas matter, your growth is encouraged, and every day brings new opportunities to make an impact. Ready to rock your career with T-ROC? Join us and be part of something extraordinary!

Position Summary:

If you enjoy working independently and want to make a meaningful impact for one of the world’s largest gaming companies, the role of Field Merchandiser may be just what you're looking for. As Field Merchandiser you will ensure our clients' kiosks are maintained and full of inventory, providing excellent customer service at the retailers we support. You will drive our fleet vehicle within your market, support 20-35 fillable product kiosks and merchandise them daily. Additionally, you will make sure the machines are fully functional, support basic troubleshooting, and update new product planograms as they deploy.

Key Responsibilities:

• Drive between local retailers with our vendor’s kiosk and replenish inventory.
• Report any issues with kiosk placement in the store to leadership.
• Maintain the kiosks and perform basic troubleshooting as needed.
• Report any deficiencies with the kiosk or inventory.
• Create a strong relationship with the retailer with each visit.
• Ensure the kiosk is excellent in appearance with each visit (clean, dust-free, no defects).
• Load and transport inventory from local warehouse to local retailers.
• Use our fleet vehicle to maintain kiosk inventory.
• Respond to dispatch calls utilizing a work order system during scheduled shift.
• Maintain the exterior of kiosks (cleaning, painting, restoring).
• Secure all company merchandise and ensure kiosks are properly locked.
• Load and unload products from fleet vehicle, retailers, and warehouse.
• Perform administrative tasks with attention to detail, including work tasks, product orders, fix-it tickets, logging activities, miles driven, meal breaks, and time worked.
• Perform other duties as assigned.

What it Takes to ROC This Role:

Attention to detail with multiple products with different selling rates.

• Self-motivated and reliable.
• Flexibility to replenish products slower or faster based on sales.
• Must be able to thrive in a virtual training environment as well as learn hands-on.
• Strong analytical, organizational, multi-tasking, and problem-solving skills.
• Ability to use a tablet and perform basic data entry.
• Must be able to communicate and collaborate with others effectively.
• Relevant field experience preferred, ideally with inventory replenishment/management, basic troubleshooting of kiosk/displays, or general warehouse/stocking experience.
• High School Diploma or equivalent required.

Additional Requirements:

• Must be of legal age to rent a car in the assigned jurisdiction.
• Ability to work in a stockroom or warehouse environment with exposure to moving machinery and typical bending, crouching, standing, and walking.
• Must possess a valid driver's license, meet the requirements to pass a motor vehicle record (MVR) check, and carry/maintain auto insurance that meets the minimum coverage requirements as defined by T-ROC.
• Ability to lift 25 - 50lbs.

Why Join T-ROC?

Opportunity to work with a dynamic team in a fast-paced, growth-oriented environment.
Access to professional development and career growth opportunities.
A collaborative and supportive work environment that values innovation and excellence.
Competitive salary and benefits package.

Who is T-ROC?

At T-ROC (The Revenue Optimization Companies), we blend innovation, technology, and an energetic team spirit to revolutionize retail. We're a dynamic and forward-thinking company that thrives on creativity and collaboration. Our mission is to empower businesses to achieve new heights in sales and customer engagement through cutting-edge technology and data-driven strategies. With us, you'll join a vibrant community where your ideas matter, your growth is encouraged, and every day brings new opportunities to make an impact. Ready to rock your career with T-ROC? Join us and be part of something extraordinary!

Equal Opportunity Employer / Special Accommodations

T-ROC is an equal opportunity employer, committed to the full inclusion of all qualified individuals. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. As part of this commitment, T-ROC ensures that reasonable accommodation is provided to applicants requiring such accommodation to complete the application and/or interview process. If reasonable accommodation is needed, please email wesupportu@trocglobal.com describing your needs.

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