Medical Receptionist Job at Revel Staffing, Chicago, IL

Q0dIT2I2dHZMUHNNc2JTNzVVVzUxelEwT2c9PQ==
  • Revel Staffing
  • Chicago, IL

Job Description

A fast-paced medical office is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check-in/check-out process while delivering exceptional customer service.

Key Responsibilities

  • Greet, check in, and check out patients with professionalism and accuracy

  • Schedule appointments and update patient profile information in the EMR system

  • Verify insurance using phone or online tools and collect copays

  • Answer phone calls, take messages, and direct inquiries appropriately

  • Maintain patient confidentiality and ensure all documentation is complete

  • Escort patients to exam rooms when necessary

  • Prepare and print forms needed for patient visits

  • Assist with follow-up appointments and referral scheduling

  • Support providers by identifying HEDIS-related needs for scheduled patients

  • Present patient satisfaction surveys and escalate service issues when needed

  • Participate in daily/weekly team huddles to discuss patient needs

  • Perform general administrative duties including faxing, emailing, scanning, and record updates

  • Maintain a clean, organized reception area

  • Provide superior service and build trust with every patient interaction

Required Qualifications

  • High School Diploma or equivalent

  • MediClear Certification or equivalent HIPAA/Privacy training required

  • Minimum 1 year experience in a medical office, clinic, or similar patient-facing environment

  • Strong computer skills including EMR experience and basic IT system familiarity

  • Excellent verbal and written communication skills

  • High attention to detail with strong organizational abilities

  • Strong customer service mindset and ability to stay calm under pressure

  • Ability to multitask and handle a steady flow of patients

  • Fluent in spoken and written English

Preferred Qualifications

  • Medical Assistant education or certification (not required)

  • BLS for Healthcare Providers

  • Proficiency in Microsoft Office (Excel, Word, Outlook)

Skills Needed for Success

  • Positive, professional attitude

  • Strong listening and interpersonal skills

  • Ability to work efficiently in a team-oriented environment

  • Ability to deliver accurate documentation and maintain compliance standards

  • Comfortable with fast-paced clinical operations

Job Tags

Full time, Work at office,

Similar Jobs

YMCA of Lincoln

Yoga/Mind/Body Instructor Job at YMCA of Lincoln

 ...OUR JOBS MEAN MORE YMCA Group Exercise Instructor's play a critical role at the YMCA. They teach youth and adults exercise techniques...  ...respect the Y build your resume CLASS FORMATS Yoga Pilates Meditation Tai Chi TRX Suspension Training... 

Health in Balance Chiropractic & Natural Medicine

Case Manager Job at Health in Balance Chiropractic & Natural Medicine

 ...obstacles to most patients' health care, which are time and money. The Care Coordinator works hand-in-hand with the doctors to manage each patients case. The Care Coordinator develops a very close relationship with patients and must have incredible communication skills.... 

Hayman Daugherty Associates

Locums/Radiology/Job/Florida Job at Hayman Daugherty Associates

 ...candidate must have an active FL medical license and DEA. MQSA required. The Radiologist must be proficient in all areas of diagnostic radiology to include, CT, Ultrasound, MRI, fluoroscopy. Must be able to read mammography to include stereotactic biopsies, needle... 

Grand Teton Lodge Company

Self Serv Laundry Attendant Job at Grand Teton Lodge Company

 ...review the Benefits Eligibility Summary Job Summary: Provide friendly guest service at Colter Bay Village by assisting with laundry and shower facilities, handling payments, and maintaining clean, safe spaces. Must be able to work weekends and evenings and perform...