Job Description

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Key Responsibilities:

• Design, develop, and deliver engaging training programs and materials (user manuals, e-learning modules, presentations) for Oracle Fusion Cloud ERP modules.
• Conduct classroom, virtual, and on-the-job training sessions tailored to various user levels (end-users, super users, IT staff).
• Collaborate with ERP implementation teams to understand business processes and workflows to align training content with organizational needs.
• Provide post-go-live support and refresher training sessions as needed.
• Assist in change management efforts by communicating system changes and benefits to stakeholders.
• Evaluate training effectiveness using feedback, assessments, and performance metrics to continuously improve training programs.
• Stay updated on Oracle Cloud updates and new features, adapting training content accordingly.
• Coordinate with third-party vendors or consultants when needed for supplemental training.

Required Qualifications:

• Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience).
• 3+ years of experience in Oracle Fusion Cloud ERP training or implementation.
• Deep understanding of one or more Oracle ERP Cloud modules (e.g., Financials, Procurement, Projects).
• Experience designing and delivering training using different modalities (ILT, VILT, e-learning).
• Excellent verbal and written communication skills.
• Strong presentation, facilitation, and interpersonal skills.
• Ability to translate complex system processes into simple, clear instructions.
• Proficiency with tools like Oracle UPK, Captivate, Articulate, or other eLearning development software.
• Working knowledge of Oracle Guided Learning

Preferred Qualifications:

• Oracle Certified Trainer or related Oracle certifications.
• Prior experience in ERP change management or organizational readiness projects.
• Experience in cross-functional ERP implementations.
• Familiarity with Learning Management Systems (LMS).

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