Protective services specialist - activities lead Job at State of Alaska, Ketchikan, AK

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  • State of Alaska
  • Ketchikan, AK

Job Description

JOB
This Position is Open to Alaska Residents Only.Please check our residency definition to determine if you qualify.The Ketchikan Pioneer Home (KPH)is Recruiting for a Full-Time Protective Services Specialist 1 – Activities Department Lead. The Mission of the Division of the Alaska Pioneer Homes Is: "Providing elder Alaskans a home and community, celebrating life through its final breath."This position is a member of the Ketchikan Pioneer Home and plays a vital role in providing person-centered support in a safe environment for up to forty-five (45) elders.Our Division Values Are: Positive Attitude: "We enjoy what we do." Optimism inspires open-mindedness and creativity. Love: "We love who we serve." Out of love and respect for our residents, we put their needs before staff convenience. Accountability: "We do what we say." We are accountable to our residents, to their families and to each other. Accepting responsibility is essential as we plan and deliver care. Trust: "We say what we mean." Open and honest communication is crucial to earning the trust of our residents, their families, and our coworkers. Excellence: "We provide excellent care, every resident, every day every time." Our own excellence inspires excellence in others, including residents, families, and our coworkers.What You Will Be Doing: Plan and set up activity programs based on recreational, spiritual and community interests while meeting the social needs of the elders including group and individual activities. Coordinate volunteers and members of the public wishing to visit or provide services in the home. Serve as lead of the Activities Department and oversee the work of the department Assisted Living Aide/Certified Nurse Aides. Assist Protective Services Specialist 3 in admissions and level of care assessments.The Benefits to Joining Our Team: This position is part of an amazing team with opportunities to make a positive impact on the quality of life for Alaskan elders by providing excellent person-centered loving care and services. This position is surrounded by elderly residents with many years of life experiences and wisdom who are in varying stages of their life journey.The Working Environment You Can Expect: This job is located in the Ketchikan Pioneer Home, an assisted living home at 141 Bryant Street Ketchikan, AK 99901. Imagine reporting to work where you can enjoy a team-oriented setting with an amazing view of the Tongass Narrows, off-street parking and easy access to local amenities.Who We Are Looking For: Competency based knowledge, skills and abilities that are desired or contribute to the success in this position: Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources, as necessary. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services is committed to continuous improvement. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models’ high standards of ethics. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Communication: Expresses information to individuals or groups effectively, makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information, which may include technical material, which is appropriate for the intended audience.Other Job Information: This position is in support of the Pioneer Home, which is a 24-hour facility.This Pioneer Home is an Eden Alternative facility, where the environment includes contact with plants, flowers, and pets including cats, dogs, fish, and birds.Employees of the Pioneer Home receive continual screening for tuberculosis and criminal history. A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for the Protective Services Specialist 1 position, please go to the following link:

EXAMPLE OF DUTIES
Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.equivalent to those typically gained byTraining in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.Special Note: Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

SUPPLEMENTAL INFORMATION
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance please visit: For specific information in reference to the position please contact the hiring manager at: Name: Roni HallTitle: Administrative Assistant 3Phone: (907) 228-3354Email: roni.hall@alaska.gov

Job Tags

Full time, Local area, Trial period,

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